“Increasingly utility customers and constituency groups are wanting other outcomes and deliverables from the utility companies in addition to low rates.”

“Utility service is part of the State’s business climate – service must be attractive and able to meet all customer needs.”

“I enjoy digging into issues and trying to come up with an order well-founded enough that it can be affirmed on appeal.”

28 interviews with Commissioners, directors, attorneys, Public Staff and more.

They want the public to know that they do care, that there is a human being making sure their electric, gas and water services are adequate, and rates are just and reasonable.