Ensuring the safe, secure, resilient, and efficient delivery of utility services is an essential task.

Interviews with Chief Counsel David Drooz, Director-Accounting Mike Maness, Director-Economic Research Bob Hinton, Director-Electric James McLawhorn, Director-Natural Gas Jan Larsen, Director-Transportation Rates Krishna Rajeev, Director-Water and Sewer Dave Furr, Director-Consumer Services Vickie Debnam, and Electric Division’s Jay Lucas.

“The Public Staff is the consumer advocate in North Carolina, and we are charged by statute with representing the using and consuming public in cases before the Commission.”

Interviews with Director-Clerk’s Office and IT Services Kim Jones, Chief Clerk Lynn Jarvis, IT Manager Lisa Needham.

Interviews with General Counsel Sam Watson and Senior Attorneys Kim Duffley and Len Green.

Interviews with Operations Director Bliss Kite, Deputy Directors George Sessoms, Bill Gilmore, and Bridget Paschal, and Fiscal Management Director Pat Jeter.

“The only state that has more pigs in it is Iowa. We are looking at anaerobic digestion as a way to capture methane.”

“We’ve got Republicans and Democrats on the Commission, and I can’t think of a time where politics became involved in an important decision.”

“Increasingly utility customers and constituency groups are wanting other outcomes and deliverables from the utility companies in addition to low rates.”

“Utility service is part of the State’s business climate – service must be attractive and able to meet all customer needs.”