Embracing the role of decarbonization solutions provider requires shifting more choice and control to customers.

While design thinking and innovation labs have sprung up in many utilities, we have yet to see a sizable shift in focus from traditional business models.

This new utility risk management framework addresses categories of risks holistically.

The industry is at the inception of a massive digital transformation, and utilities will become more dependent on technology and data.

Within the decade, traditional rate structures will be replaced with customer-centric pricing.

Solutions will be found in a modern form of performance-based regulation (PBR 2.0).

The shift to fueling vehicle powertrains with electricity offers utilities, and other market players opportunities for value stacking.

Europe’s vision is to become a climate-neutral continent by 2050.

Energy as a service (EaaS) is about selling tangible value and outcomes versus selling something intangible like kilowatts.

This new model embraces the prosumer, decarbonization objectives, platform orchestration, and a mission to provide value to all customers.