Tendril

Learning from Retailers

Success in retail energy markets requires providing customers with the best choices and the best service. Utilities can learn valuable lessons from the experiences of competitive electricity retailers.
Success in retail energy markets requires providing customers with the best choices and the best service. Utilities can learn valuable lessons from the experiences of competitive electricity retailers.

People (January 2012)

American Electric names new vice presidents; Northeast Utilities announces executive changes; Southern Nuclear and Peabody Energy name new vice presidents; plus senior staff changes at IDACORP, Georgia Power, Conservation Services Group, and others.

Vendor Neutral

(November 2011) Hitachi Power Systems America wins contract from Westar Energy; City of Fort Collins selects Elster, Siemens Energy, eMeter and Tropos GridCom to provide systems for its AMI project; Energate to supply smart thermostats for Oklahoma Gas & Electric; Jackson Municipal Electric Department selects Survalent Technology for a new SCADA system; Eastern Nebraska Public Power District Consortium selects ABB to implement an advanced smart grid-based SCADA; plus announcements and contracts involving EnerSys, S&C Electric, Siemens and others.

Growing Pains

Utilities work toward a more mature relationship with customers.

The notion that utilities don’t do a good job of consumer engagement is only half true. The fact is, many customers don’t want to be engaged. They just want cheap, reliable electricity, no questions asked. But smart grid advancements call for a dramatic improvement on both sides of the conversation. Utilities are struggling to create a more mature relationship with their customers.

People (February 2011)

American Electric Power names new president; Edison International promotes two to e.v.p.; DPL elevates Craig Jackson to vice president and treasurer; INGAA names new director of communications; plus personnel changes at Constellation, Consumers Energy, Southwest Power Pool, and other organizations.

Vendor Neutral

Lockheed Martin teams with Tendril; Pattern Energy 101 MW wind plant starts operating; Alstom to supply steam equipment to GWF plant; Siemens wins government efficiency contract; GE Jenbacher introduces high-efficiency gas engine; OpenADR Alliance forms; Better Place gets into San Francisco taxis; EnerNOC enters TransAmerica Pyramid; and more.

Vendor Neutral

T&D and Smart Grid

The ZigBee Alliance and the Wi-Fi Alliance entered an agreement to collaborate on wireless home area networks (HAN) for smart-grid applications. The initial focus of the collaboration will be ZigBeeSmart Energy Profile 2.0, which is the next-generation energy management protocol for smart grid-enabled homes based on today’s successful ZigBeeSmart Energy Profile. The ZigBeeSmart Energy Profile 2.0 is expected to be extended to operate over Wi-Fi technology as a result of the collaboration.

People

David L. Goodin became president of Montana-Dakota Utilities and Great Plains Natural Gas. ONEOK announced three new officer appointments. Duke Energy named Bruce H. Hamilton as vice president of McGuire Nuclear Station. PJM named W. Terry Boston its new president and CEO. And others...