The industry is learning some painful lessons about public communication. Hype has given way to hysteria over smart grid rollouts, and forced many companies to re-think their strategies. Capturing the benefits of new technology requires a straightforward approach to selling the benefits — and facing the costs.

Customer value is a key factor in any smart grid business case. But not all customers are created equal. In particular, commercial and industrial (C&I) customers have greatly different needs, considerations and sensitivities, compared to residential customers. As a result, demand response and efficiency programs won’t produce the same results across customer classes. Getting the most from the C&I market will depend on integrating smart grid with smart building technologies.

Smart grid is a global phenomenon, but different countries are taking different approaches—for different reasons. For instance, utilities in Europe are more focused on laying the foundation for distributed generation and microgrids, while the United States is more concerned about creating standards for interoperability and security. Understanding the differences can help decision makers deploy smart grid technology effectively and economically.

Much has been said about the smart grid’s potential for transforming the utility business. But while the industry has focused on technology, process and organization, another factor—data—likely will prove to be a key transformational driver. Benefits for utilities and their customers depend on how effectively companies make use of a torrent of new and powerful data.

Burbank Water and Power selects Tropos Networks for smart grid project, Survalent Technology installs SCADA system for Pearl River Valley Electric Power Association, Gemma Power Systems signs contract with Bishop Hill Energy, American Superconductor selects subcontractors for the Tres Amigas SuperStation transmission hub in Clovis, N.M., and more ...

PPL acquires E.ON U.S. LLC, NRG Energy acquires generating station from Kelson, ArcLight Capital buys into OGE's Enogex Holdings LLC joint venture and more ... 

In terms of the political calculus, GHG regulation faces an uncertain future, at least into 2013. And as a flood of cheap gas erodes the perception of an impending environmental crisis, politicians will have less incentive to impose carbon constraints. Does shale gas signal the end of the road for greenhouse gas regulation?

Over the next year (or years), companies in Canada and the U.S. will make the transition towards adopting International Financial Reporting Standards (IFRS). These standards will have a substantial effect on the reporting requirements and financial disclosures of regulated companies. Utilities are preparing their accounting processes to meet a new regulatory standard.

For decades, global uranium suppliers have been providing low cost reactor fuel in plentiful supplies. However the market is changing, and nuclear fuel prices are set to increase. Some plants will be affected more than others, but the age of uranium cost certainty is coming to an end.