Rates, Reliability, and Region

Customer satisfaction and electric utilities.

The conventional wisdom about utility spending is correct, but key factors affecting customer satisfaction aren't obvious—and are tricky to control.

Setting a New Tone

Leading strategic change in the utility C-suite.

Changing corporate strategy is more difficult for utilities than for companies in many industries. Success calls for leadership on seven fronts.

Digest

(January 2013) Dominion Virginia Power contracts Alstom for HRSGs at 1,300-MW Brunswick County station; Entergy acquires KGen plants; San Diego Gas & Electric installs new outage management system; ChargePoint enters reseller agreement with Service Solutions; Saft to install battery storage project at High Wind project in Saskatchewan; NRG’s eVgo finalizes plans for California charging network; plus contracts and announcements from ABB, ADT, Elster, Itron, ElectroIndustries, Opower, Panasonic, FirstEnergy, PacifiCorp, and others.

Benchmarking PM Practices

Project management plays an important role in ensuring favorable outcomes at utility projects. An annual benchmarking survey shows how utility PMs are adapting to their changing workloads and project demands over time.
Project management plays an important role in ensuring favorable outcomes at utility projects. An annual benchmarking survey shows how utility PMs are adapting to their changing workloads and project demands over time.

Preventing Tomorrow's Blackout

Recent outages show the importance of proper transmission system design. As the grid becomes more complex, meeting NERC reliability standards and proper assessment of power grid reliability will require closer coordination between system planners and protection engineers.
Recent outages show the importance of proper transmission system design. As the grid becomes more complex, meeting NERC reliability standards and proper assessment of power grid reliability will require closer coordination between system planners and protection engineers.

REFF Latin America and Caribbean

Latin America and the Caribbean are making great strides in their development of  renewable energy.  This creates a real business opportunity for bankers and investors  to get in early and to invest in the solid assets and sustainable revenue  streams offered by these clean technologies.  The 3rd Renewable Energy Finance Forum - Latin America and Caribbean (REFF-LAC) will allow project developers to me