EEI/AGA Customer Service Conference
Submitted by jcole on Mon, 2012-10-22 16:57CERA Week 2013
Submitted by jcole on Mon, 2012-10-22 16:52EEI International Utility Conference
Submitted by jcole on Mon, 2012-10-22 16:50NARUC Winter Committee Meetings
Submitted by jcole on Mon, 2012-10-22 16:48DistribuTECH Conference and Exhibition
Submitted by jcole on Mon, 2012-10-22 16:44Join DistribuTECH in San Diego, Jan. 29-31! DistribuTECH is the utility industry¹s leading annual transmission and distribution event, covering automation and control systems, energy efficiency, demand response, renewable energy integration, advanced metering, T&D system operation and reliability, power delivery equipment, commercial and industrial technologies and water utility technology.
SNL Exnet Power and Utilities M&A Symposium
Submitted by jcole on Mon, 2012-10-22 16:42HSE Excellence:Journey to Goal Zero
Submitted by jcole on Mon, 2012-10-22 13:29HSE Excellence:Journey to Goal Zero presents itself in Miami in hopes of facilitating change within the workers safety culture. American Leaders focuses on Health, Safety and Environment inside the oil and gas industry February 2013.
HSE Excellence will include:
Vendor Neutral
Constellation completes 16.1 MW PV project in Maryland; Ikea commissions 31st solar project, reaching 38 MW installed; IPL and MidAmerican install $545 million scrubber in Iowa; DTE partners with Enbridge and Spectra on pipeline for Utica shale gas; plus contracts and announcements from Dominion, Sempra, Southern Company, AEP, EPRI, Itron, Landis+Gyr, Opower and others.
A Virtuous Cycle
How customer satisfaction drives returns on equity for regulated electric utilities.
Data and experience show that serving customers well translates into better rate case outcomes. Conversely, poor performance starts a downward slide. J.D. Power and Associates research shows the correlation between customer service and financial returns.