American Water
At American Water, Susan Hardwick is CEO and John Griffith is President.
No one can survive without potable water, but we also want it to be safe, clean, reliable, and affordable. That is a tall order for the complex systems that deliver our water, with many that are aging or too small to bear the investments needed for infrastructure improvements.
That is why a leading company, American Water, is so important. It aims to provide a superior customer experience across a diverse customer base and be the trusted leader in water quality, water management, system resiliency, and environmental stewardship. It's a lot to accomplish.
Water and wastewater services are needed in every community in order to thrive. American Water CEO Susan Hardwick and President John Griffith discuss here the challenges they are overcoming as they grow to provide more and better water and wastewater services.
PUF's Steve Mitnick: Talk about your roles in the company and what a typical day is like.