You Need Humans to Keep the Grid On

More than ever, the importance of the electric grid is obvious to all of us, who are grateful in this time of pandemic that electricity flowed, allowing us to work where and when needed. That's why resiliency goes hand-in-hand with the operation of the grid, making sure electricity is there, because we certainly are aware when it isn't.

Here, PUF talks to the founder of a unique company, ResilientGrid, who has a powerful story to tell, and an important one, about what it takes to empower the people behind the critical infrastructure operations. This is about the humans at the heart of providing electricity.

CEO Mike Legatt and his team of energy professionals have been in the control room with the operators managing critical infrastructure through multiple threats and have used that experience to build the tools to make sure the lights stay on. Listen in.

PUF's Steve Mitnick: Describe the unique approach you take on resilience.

Mike Legatt: Our approach to resilience comes out of the discipline of resilience engineering, which identifies that the primary source of resilience is human. Technology can help, but it's ultimately humans who build the technology, implement it, and then have to use it in emergency situations.