2.7 Million Jobs at Stake
We Must Keep in Mind Their Work
An estimate by M.J. Bradley & Associates blows away the myth that there are just 400,000 electricity jobs.
Customer Engagement
Enhancing Customer-Centricity
Growing New Relationships
A customer-centric approach to product and service design and planning can increase resilience.
Turning Ideas into Value
From Ideation to Commercialization
Utilities need to master becoming a more commercial enterprise without abandoning their historic service legacy.
Rethinking Customer Research
Insights from Competitive Industries
It is imperative for utilities to better understand customer needs before someone else does.
Energy People: Joe Hamrock
CEO of NiSource
Joe Hamrock has been NiSource President and CEO since July 2015 and is also a member of its Board of Directors. He also served in a variety of senior executive positions with American Electric Power, including President and CEO of AEP Ohio.
PUF Southeast CFO Roundtable, Part 1
Duke Energy, Southern Co., Dominion
Steve Young of Duke Energy, Art Beattie of Southern Co., and Mark McGettrick of Dominion sat with us and took our questions.
The Times, They are a-Changin'
A response to the May 2017 From the Editor by PUF Editor-in-Chief Steve Mitnick
A more active and informed citizenry, involved in plotting electricity's path forward, isn't a cold, hard truth. It's a good thing.
Value versus Cost
Legislators Need Context For A Rate Increase
Most public officials do not understand or consider risks associated with the generation, transmission, and distribution of electricity to the end user. Neither does the public at large. Lost or ignored is the fact that the health and welfare value of electricity far outweighs the slight increase in cost.
Reporting That Seeks to Empower
The Energy Action Project investigates why energy poverty exists, and who is doing what to address it.
Jointly developed by journalists and energy experts, The Energy Action Project (EnAct) aims to address two social issues: high levels of energy poverty and low levels of energy literacy, even in energy-rich areas.
Blockchain is Coming!
A Future of Distributed Ledgers
Blockchain is a distributed system of electronic ledgers that provide automatic, instant cross-verification of transactions. With it, bitcoin offered an unsurpassed degree of reliability. Perhaps you think utilities can just wait and adopt bitcoin or cyber-whatever later. But anticipation and precautionary actions are the best course in the face of uncertainty.