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Solar

Response to Mitnick Re: What Consumers Want

A response to the Editor-in-Chief column by Steve Mitnick in our May 2016 issue

Unless and until we have access to economic bulk storage, substitution of carbon-free sources for fossil fuels will increase cost significantly. The cost must be borne by some combination of taxpayers and ratepayers.
Byline: 

Richard Pierce, Jr.

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Good Ratemaking is Hard to Do

Especially in today’s politically charged environment

Trying to use ratemaking to address an increasing number of social issues intensifies the difficulty for regulators to reach a balanced outcome. Net metering stands out as economically inefficient, unfair and a regressive cross-subsidy, essentially an implicit tax on non-solar customers.
Byline: 

Kenneth W. Costello

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POPS Is Here to Stay

Reports of Plain Old Power Service’s death greatly exaggerated

The vast majority of electric consumers want reliable, clean, reasonably priced electricity, and little else.
Byline: 

Steve Huntoon

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Here Comes the Sun

Growing Impacts of Residential Solar on Utility Customer Service

What does PV mean for utilities’ residential customer service operations? From helping customers with supplier selection, through installation and maintenance issues? And with billing? To begin to address this question, we conducted two sets of surveys of residential electricity customers in the second quarter of 2016.
Byline: 

Daniel Gabaldon, Matt Guarini and Jamie Wimberly

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Ratemaking and the Campaign Against Rooftop Solar

Rate design should balance consumer and investor interests.

Regulators should ensure that changes to rate design seek to balance consumer and utility interests. Rates that are intended to insulate utilities from economic and technological change while providing no benefits to consumers ought to be considered unjust, unreasonable, and unduly discriminatory.
Byline: 

Ari Peskoe

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Regulators Can Win the Trifecta with Residential Demand Charges

Advanced metering and demand charges give efficient and equitable price signals to customers.

The wide deployment of smart meters gives regulatory policy-makers a rare opportunity to change residential rate design. This can be done in a way that improves economic efficiency, and utility consumer and shareholder equity. Here we provide ten questions that should be asked by policy-makers, as well as some guidance in deriving the answers.
Byline: 

Ross C. Hemphill and Kenneth W. Costello

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The Consumer-Centric Utility

Empowering Consumers while Managing Risk and Optimizing Assets

Electric utilities do not simply sell a commodity. They sell safe, affordable, reliable and clean electric service. The “Consumer-Centric Utility” business model provides a viable framework for utilities while enabling new products and services that meet growing consumer expectations.
Byline: 

Jan Ahlen

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