The entire utility-consumer relationship must be reengineered.
The business case for advanced metering infrastructure (AMI) can’t be justified alone on operational savings to the utility. But critical assumptions involving process improvements and system efficiencies depend on customer involvement. This sequel to a September 2009 article examines customer engagement strategies and techniques.
Kiewit chooses Alstom equipment for Dominion and Northland Power plants; Abengoa Solar reaches 143 MW with thermal plant startup; S&C Electric to engineer Tessera Solar project; Canada and Hitachi cooperate on carbon sequestration; Black & Veatch to manage PSE&G smart-grid project; AEP selects OPower for customer engagement; SRP picks Elster for AMI rollout; Oncor installs millionth smart meter; plus contract and technology announcements from ABB, Arcadian Networks, Beacon Power, Catalyst Renewables, eMeter, Itron, Open Systems International, Siemens, SunEdison, Tesla Motors and
Setting the stage for conservation.
America’s electric utilities understand their central role in taking efficiency and conservation to the next level. Accordingly, the industry has nearly doubled its spending on efficiency measures in the past few years. But encouraging customers to save energy won’t be enough to keep pace with the electricity demands of a growing digital economy. The country’s efficiency efforts will be most effective as part of a clean energy portfolio strategy.
ABB buys Ventyx; Powerspan and WorleyParsons CO2 capture test results; Honeywell lands Progress Energy contract; Opower releases customer engagement platform; HECO picks Siemens for smart-grid stimulus project; and MORE.
Industry giants start the EV revolution.
Reports of the electric car’s death are greatly exaggerated. Technology, economics and politics are driving a new start for electric vehicles; already dozens of EV models are heading for U.S. showrooms. Electricity won’t replace gasoline overnight, but utilities are planning today for tomorrow’s transportation load.
The ZigBee Alliance and the Wi-Fi Alliance entered an agreement to collaborate on wireless home area networks (HAN) for smart-grid applications. The initial focus of the collaboration will be ZigBeeSmart Energy Profile 2.0, which is the next-generation energy management protocol for smart grid-enabled homes based on today’s successful ZigBeeSmart Energy Profile. The ZigBeeSmart Energy Profile 2.0 is expected to be extended to operate over Wi-Fi technology as a result of the collaboration.
FEI Company, a diversified scientific instruments company providing electron and ion-beam microscopes and tools for nanoscale applications, completed a multiple system installation at the Materials Ageing Institute (MAI) in France, a utility-oriented research center financed by Electricite de France, the Tokyo Electric Power Co., the Kansai Electric Power Co. and the U.S. Electric Power Research Institute.
(March 2010) New Day for Prudence: I am sending this letter at the request of Robert Gruber, who is the executive director of the Public Staff-North Carolina Utilities Commission (NCUC), which is the state agency charged with representing the public in matters before the NCUC. In the article, “New Day for Prudence,” the group that filed the quoted testimony is not “the Office of Public Counsel.” It consists of a number of non-profits and associations that banded together and called themselves the Public Advocacy Groups for the purpose of intervening before the NCUC. We’re also concerned because the article’s description of the NCUC’s ruling is erroneous.
Understanding the smart energy consumer in a down economy.
Utility customers expect their bills to get larger in the future, and they want utilities to provide tools and options allowing consumers to make their own energy choices. However, consumers might be more receptive to green-energy and dynamic pricing programs when economic conditions—and personal incomes—begin improving substantially.