misleading

We’ll cover state PUC rulings from New York, Pennsylvania, Illinois, and Ohio, dealing with 1) billing overcharges, 2) deceptive promises of savings, 3) faulty enrollment practices, 4) “slamming,” 5) misleading sales scripts used in telemarketing, 6) hidden fixed charges, and 7) concealed pass-through clauses.

Harvard professor Bill Hogan claims FERC is wrong to find market manipulation where traders simply make profits on market defects known to all.