IOU

Becoming Customer-Centric

Two utilities embrace technology and innovation.

Today the rise of customer-centric technology and innovation has created a whole new set of challenges. Advances have occurred in energy efficiency, demand response, distributed solar, energy storage, and electric vehicles, as well as smart grid infrastructure and analytics. Electric utilities have two basic choices: react to the agendas of the special interests or chart a path forward to create the most value for stakeholders and customers.

Microgrids: Friend or Foe for Utilities?

For many, it’s the next logical step for smart grid technology.

A small, but growing, number of utilities are embracing these technologies. Microgrids offer a networking platform that the utility can both aggregate and optimize.

Integrated Distribution Planning

An Idea Whose Time Has Come

The next frontier, and the logical extension of integrated resource planning. Self-generation, the connected home, the celebrated internet of things – they all suggest it’s time to focus on the local grid.

The Race to Consolidate

Positioning to win in the contest for scale.

The industry’s slow-and-steady pace of mergers seems to be picking up speed, as larger and well-positioned players overtake smaller and weaker targets. Realizing the greatest value from consolidation requires companies to assess their strengths and weaknesses and focus on performance improvement—both before and after a deal gets done.