Grid upgrades spark an interactivity revolution.
The smart grid is opening the floodgates on customer data, just as consumers are getting comfortable with retail self-service and mobile apps. With dynamic rates, distributed generation and electric vehicles just around the corner, big changes are coming in the utility-customer relationship. Will IOUs let upstarts control the new energy market?
Smart Grid as Quick-E Mart
During interviews for this month’s cover story, “Customer Service: 2020,” leaders in the world of back-office information technology (IT) spoke with Fortnightly about customer service and the smart grid. They came from companies as diverse as Oracle and Telus, HP and Convergys, Vertex and SAP. But whatever the company, whatever the discussion, almost every leader came around eventually to focus on a single agent of change—the rise of electric vehicles.
Consumers await a revolutionary interface.
Consumers await the revolutionary interface that will allow them to control their energy consumption. Besides maximizing efficiency in the home, these units will allow more
price and product competition. But disincentives to innovation are making for slow progress.
When the U.S. Patent Office published patent application number 11/626,810 in July 2008, few people noticed—at first. Soon, however, the metering-technology community was abuzz, mostly with outrage. If the Patent Office grants the patent and all its claims, other utilities would be legally forbidden from using any of the methods described, without first obtaining a license from the patent holders.
Vendors battle it out while utilities await common communications protocols.
Uncertainties about smart metering goals are hindering efforts to standardize communications protocols and feature sets. While vendors battle over standards, utilities and policy makers are moving forward anyway—despite the potential for setbacks.
What do customers get from AMI investments?
Utility commissions are responding to their constituents by dramatically increasing emphasis on funding for energy-efficiency and demand-response programs. They believe—and expect—advanced metering infrastructure (AMI) will contribute substantially to both areas.
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Ripple Effects
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Très Riches Heures
How to price energy during a stage 3 alert?
You know the painting. Les Très Riches Heures du Duc de Berry. You probably saw it first in Janson's "History of Art", in a college survey course.
With its own private power grid, Texas thinks it's got restructuring licked.
With its own private power grid, Texas thinks it's got restructuring licked.
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$$$/MWH???