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Itron Simplifies Smart Grid and AMI Deployments with TOTAL Managed Services Solution

Submitted by aburr on Wed, 2014-03-05 14:04

Itron will utilize a new way of delivering its smart grid and AMI solutions with Itron TOTAL. The new offering takes Itron's existing capabilities in metering, communications, data management, analysis and professional services, and packages them all together in a subscription-based pricing structure with complete managed services. The offering is available across electric, gas and water solutions in North America.

Connecting Before the Storm

Submitted by mburr on Wed, 2013-02-27 11:40
Effective crisis communications requires laying groundwork long before the damage happens. Successful engagement calls for consistent, positive messaging when the lights are on.
Effective crisis communications requires laying groundwork long before the damage happens. Successful engagement calls for consistent, positive messaging when the lights are on.

A Virtuous Cycle

How customer satisfaction drives returns on equity for regulated electric utilities.

Data and experience show that serving customers well translates into better rate case outcomes. Conversely, poor performance starts a downward slide. J.D. Power and Associates research shows the correlation between customer service and financial returns.

Byline: 

Andrew Heath

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