benefit

What does PV mean for utilities’ residential customer service operations? From helping customers with supplier selection, through installation and maintenance issues? And with billing? To begin to address this question, we conducted two sets of surveys of residential electricity customers in the second quarter of 2016.

What happens to FERC Order 1000, and its vaunted quest for fairness and transparency, when regional grid planners ask for competitive bids to solve a pressing transmission need, but then modify some of the project proposals, unilaterally, in an honest effort to improve them?