Keeping Your Kilowatts Private

A survey of state policies on release of customer data.

The advent of smart grid technology has raised new and challenging issues concerning data privacy. Of course, data privacy isn’t a new concern for the energy industry, as utilities have always collected customer data, some of which is common to any business, such as contact and credit information, and some of which is unique to the energy industry, such as usage and demand data.

Planning a Fossil Teardown

Decommissioning and remediation of coal- and oil-fired plants.

As new EPA regulations drive companies to decommission older power plants, utilities face issues involving plant retirement and demolition. Some sites can host new power plants, but many can be better used for other commercial purposes. Thoughtful planning and decommissioning strategies can bring the greatest value from underutilized assets.

Getting Hitched

Marrying customer engagement and profits.

New channels for communicating with customers not only allow utilities to provide better service; they also create opportunities for utilities to reduce expenses and generate revenue. An integrated strategy that focuses on customers can lead to new value for utilities.

Strategic Segmentation

Understanding consumers’ likelihood of engaging in smart energy behaviors.

Different customers have different wants and needs, and customer segmentation strategies can help utilities understand those differences. But what’s the best way to define customer classes? And what strategies will be most successful in reaching those customers and serving them?

Green Dealing

Renewable M&A lives on despite death of Treasury cash grants.

The U.S. Treasury cash grants for new renewable power projects expired at the end of 2011. These incentives, which were implemented under Section 1603 of the American Recovery and Reinvestment Act of 2009, helped to support continued capacity additions throughout the recession. The impending expiration of these grants caused a wave of merger and acquisition (M&A) activity during 2011 as developers and financiers rushed to get deals done and to begin construction in order to meet the Section 1603, 5-percent safe harbor threshold by the Dec. 31, 2011 deadline.

Nuclear Faceoff

Indian Point and the battle for the nation’s energy future.

State lawmakers are trying to block relicensing of the Indian Point nuclear power plant near New York City, but the owner hopes to keep the plant generating low-cost electricity. The battle over Indian Point raises new legal issues—and represents a microcosm of the struggle for America’s nuclear future.

EV Hype and Hope

Six months after Solyndra's bankruptcy, the resulting controversy is affecting other companies that were hoping to secure loans from the Department of Energy. Lawmakers want to know whether the DOE loan program has stalled out -- and whether reforms are needed to clarify the mission and the risks for taxpayers.

In the past few years, hype over electric vehicles reached a crescendo in the media and in political circles. The good news is that this hype spurred major investments -- both private and public -- toward R&D and commercialization that’s already starting to show results (See “The Hundred-Dollar Race” - left). The bad news, however, is those results haven’t yet translated into dramatically better or cheaper cars in showrooms, leaving first-generation EVs to compete against mature gas-powered cars with much lower sticker prices.

People (March 2012)

Alliant Energy names Patricia Kampling CEO; WE Energies announces organizational changes and appointments; Entergy names new vice presidents; plus senior staff changes at Public Service Electric & Gas, Conservation Services Group, and others.

Vendor Neutral

(March 2012) DTE Energy awards contract to URS; Exelon and Constellation reach an agreement with Electricite de France; Dominion and Lockheed Martin enter a joint marketing and development alliance; plus deals involving Nissan North America, CenterPoint Energy Field Services, Honeywell, Silver Spring Networks, and others.

Labor Costs and the Rate Case

Incentives, staffing, and benchmarking in a tight economy.

In several recent utility rate cases, regulators have disallowed portions of utility compensation expenses, on the basis that difficult local economic conditions justify pay cuts. However, when utilities begin squeezing their uniquely qualified technical and management staffs, performance can suffer. Analysis Group authors David W. Sosa and Virginia Perry-Failor review experiences at several companies to show how an evidentiary approach will help utilities avoid disallowances of critical compensation for valued employees.