How Does Innovation Impact Customers?
No Two Are Alike
Consumers probably did not realize they wanted to talk to their homes to control connected devices, until they did.
The Innovation Imperative
Powering-up Your Utility
Calculated business model innovation can reveal investment opportunities or operational approaches to future-proof companies.
The Mind of an Innovator
Reflections on Skills, Traits, Mindset
Anyone can innovate. But not everyone is an innovator.
Recognizing and Celebrating
Touchy-Feely, Sure. Essential, For Sure!
When leaders honor innovators’ passion and inventiveness, they encourage the creative culture they so want for their organizations.
How to Communicate with Customers in the Digital Age
Video: Learn how to use digital communication to help your business today. (1:30)
Idaho Affirms Limited PURPA Contracts for Battery Storage Projects
PURPA prevents renewable energy projects from automatic long-term contract eligibility.
Alaska Rejects LDC’s Suggested Form of Gradualism
Alaska declines natural gas local distribution company’s proposed rate increase phase-in plan.
Demand Response Investments
Michigan adopts a three-phase approach to review and evaluate utility investments in DR measures.
New York Electric Market
Proposals rejected for two suppliers to serve low-income customers, approved for Ambit New York.