PNM Resources: New Service Delivery Workforce Redesign

Top Innovators

Lewis Latimer Top Innovator in Technology or Process Design: “We decreased timelines for customers. When we launched, we were down to thirteen days to get Simplified customers from the date we had their application to the date they were scheduled for energization.”

PG&E: Managed Charging and Vehicle-to-Everything Technology

Top Innovators

Mabel McFerran Top Innovator in Storage: “Because PG&E is in California, which is experiencing the extreme effects of climate change and wildfires, our constrained grid has pushed us to be innovative with ways to leverage electric vehicles to address some of these issues. That’s put us out front.”

PG&E: Remote Grid Architecture

Top Innovators

Edith Clarke Top Innovator in Reliability of Utility Service: “It’s a grid in a remote location that serves one or a few customers and removes the distribution power line so there is no risk of that power line sparking wildfire. It comes with other benefits of reducing maintenance and vegetation management in that area.”

Exelon - Pepco: Electric Bus Microgrid

Top Innovators

Maria Telkes Top Innovator in Distributed Energy: “This project is a 6.5 MW microgrid. It was one of the first microgrids, the first BESS system on the system for PHI. We used new and creative technology to figure out how to get this project connected safely and reliably.”

Exelon - BGE: Hazard and Strategic Trees Optimization

Top Innovators

Edith Clarke Top Innovator in Reliability of Electric Service: “The Vegetation Management Team came up with a list of hazard trees and asked BGE’s data science team to develop a tree risk analytic model. We wanted them to create an analytic model that could prioritize each hazard tree based on customer impact.”

CMS Energy: RNG Cost Recovery Mechanism

Top Innovators

John Beggs Top Innovator in Energy Transition: “The specific regulatory innovation is the cost recovery mechanism allowing the regulated utility to own, operate, and maintain RNG plants across Michigan and recover costs through both full-service voluntary customer subscriptions and open market sales.”