Exelon's Chris Gould
Passion and energy of an evolving utility workforce
Gould is Senior VP, Corporate Strategy, Chief Innovation Officer, Chief Sustainability Officer.
Passion and energy of an evolving utility workforce
Steve Mitnick, with Chris Gould
“We must transform how we engage with customers”
Steve Mitnick, with Maggie FitzPatrick
For decades Kathmandu (Nepal) all but disappeared when the sun went down.
Marilyn Smith
Growing New Relationships
Ahmad Faruqui and Henna Trewn
Case Study from Arizona
Gary Yaquinto and Martin Pasqualetti
How Criminals Contact Customers
Sheri Givens
Market Based Solutions
Virginia Palacios
Deregulation: A History Lesson
Philip Mihlmester
Membership Initiative Begins
Terry Waters
Highlight: Speech by APPA CEO Sue Kelly
Steve Mitnick