Perspective
We won't move to credit cards until our customers demand the option.
EVERY DAY, CUSTOMERS OF PUBLIC utilities ask the same question: "If I can buy my gasoline, grocery, medicines and all other necessities with plastic, then why can't I pay for my electricity, water, gas and telephone bills that way?"
Public utilities (em except long-distance telephone companies (em have yet to enter full-blown competition. When they do, utilities should decide whether to pursue the credit card option.